Privacy Policy

Customer Account
When you create a new user account at www.welshmeatdirect.com , we collect your name and email address. If you place an order for a product that requires payment, we also collect your credit card billing address, credit card information, and in some cases, telephone number. This Information will be used to process orders and, if necessary, to contact you regarding the status of your orders.

Sharing your information with other companies
We have a firm commitment to protecting your privacy and security as our customer. We are obliged by the Distance Selling Directive, and the Data Protection legislation, and all current Trade and Legal precedents and policies to respect your wishes. You can at any time contact us and we will OPT you out of any aspect of our marketing programme.

Purchase History
A record is kept of your purchases. Your previous orders may be used to present you with the most relevant products and gift ideas and to provide you with a better overall user experience. You have the right through standing Data Protection legislation to request, for a small fee, any data we hold on you. Please contact us if you wish to enquire about the data we hold.

Will my customer contact information be disclosed to third parties?
We do not share your information with any third party.

What is an IP address and how does WelshMeatDirect use them?
An IP address is a number that is assigned to your computer when connected to the Internet. The servers that serve our web site automatically identify your computer by its IP address. This is used exclusively to highlight orders that appear abnormal, (i.e. multiple credit card numbers being used) in order to identify the source of fraudulent orders.

Does WelshMeatDirect.com ensure the privacy practices of other sites to which it provides links?
While we carefully select the Web sites to which we link, we are not responsible for the privacy practices or the content of these Web sites.

How will I know when WelshMeatDirect.com changes its privacy policy?
Our privacy policy is regularly reviewed to make sure we continue to serve the privacy interests of our customers. We reserve the right to change and update the privacy policy and these changes will be posted on our web site. We encourage you to visit this page from time to time to ensure you are aware of our any changes we may have made.

How can I contact WelshMeatDirect?
If you have any concerns regarding any personal information relating to you that we are holding, please contact us directly either by using our contact page or writing to the address below. 

UK Post: WelshMeatdirect.com
Welsh Bros. Foods Ltd
Unit 1 Nash Mead
Queensway Meadows Industrial Estate
Newport
Gwent
NP19 4SU