Orders placed via the website will be acknowledged with an initial email.
To ensure you receive our emails, please add to your safe senders list, and check your spam folder for all emails ending @welshmeatdirect.com

We endeavour to deliver the products to you no later than 3 working days later, but maybe longer if the whole order is required frozen.
Please note, in most cases, deliveries are made within 48 hours (working days) of the order being placed.

However, if you require a certain day for delivery (Monday to Friday), please mention it in the comments section of your order.
We will then send you another email confirming the expected delivery date.

All packages must be signed for. It is your responsibility to ensure that you are available to receive the delivery, unless delivery instructions are specifically made by you, agreeing to the products being left in a designated safe place. Delivery instructions can be added to the comments box, on ordering. This information will be made available to the delivery driver.

We shall not be liable for any failure to deliver, or for any loss or liability whatsoever arising from such a failure, if we fail to deliver due to circumstances beyond our control.

Delivery Charges
All orders are subject to a £45.00 minimum value, and currently all deliveries are free of charge.

The map below shows the main areas that we cover. If you think we can deliver to you, and your postcode is excluded, please let us know.

Additional delivery charges, and excluded postcodes
The table below details the postcodes affected, and any postcodes that we cannot deliver to:

If unsure, please contact us, where we will be pleased to explain the above system and how it works.

We are currently unable to deliver goods outside the UK.

If you have an urgent call regarding a delivery that has been dispatched, please call 01633273344 (option 1) and ask for WelshMeatDirect.com (Mon-Fri, 8am-3-4pm).